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The Gift of Critical Feedback
Do you see critical feedback as a "gift"? Giving and receiving feedback is an essential capability for people - leaders and team members alike, and it plays a key role not only in team effectiveness, but also in strengthening client relationships and supporting business growth. It's also one of the most challenging interpersonal skills to develop. In this "train-the-trainer-style" workshop, participants will explore practical tactics for effectively giving "the gift" of critical feedback as well as how to receive feedback from others with gratitude, empathy and confidence.
Learning Objectives:
-Identify common misconceptions and flaws related to giving and receiving a "critique"
-Explore tactics for addressing defensive reactions and other factors that deter honest, authentic feedback
-Learn to coach proven methods for giving and receiving critical feedback
-Recognize how effective feedback can strengthen client relationships, uncover opportunities and support long-term business development
AGENDA:
3:00-3:30PM | Registration & Networking
3:30-4:45PM | Program
4:45-5:00PM | Questions & Wrap-Up
YOUR SPEAKER:

AJ Kruse
Co-Founder & Concept Illustrator at humanworks8
Speaker Bio:
AJ needs to make things make sense, not only for himself, but for you too. This quality, along with his knack for joining backstage design and front stage presentation paved the way for a dynamic professional career that began in elementary education. After making the leap to corporate education, AJ led learning & development at two Milwaukee organizations before co-launching humanworks8 in 2019. Now, he guides strategic planning and leadership development for clients throughout the U.S.
About humanworks8
At humanworks8, we help organizations reach their next level of success through building sustainable and effective people practices. Our solutions are grounded in "The 8" universal truths about people, and each truth translates to a core people touchpoint that exists in every organization. When these touchpoints are strengthened, they enliven workplace culture and drive meaningful business results. humanworks8 partners with owners, executives, and HR leaders across industries, operating as an extension of their team. Our engagements include one-on-one coaching, backstage program development and frontstage facilitation. We're ready to show you how human works.
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